Get help with ReadySteps

Contact support

Email support

For help with the app, your account, or billing, email support@readysteps.org. For anything else, such as early access, clinic enquiries, partnerships, or press, email hello@readysteps.org. ReadySteps is a practice tool, not a care provider, so questions about your child’s goals or therapy belong with your child’s BCBA or clinic. Please don’t include a child’s name, diagnosis, health or therapy details, records, or identifying photos in email or screenshots.

What to include

Include the device or platform involved and a short description of the technical issue or general product question.

Organization

ReadySteps is developed by Ready Steps LLC. The product is currently in active development.

Delete your account

Account deletion is available from Account & Privacy in the ReadySteps parent app. Read the deletion instructions and retention policy before confirming. Deleting your account does not cancel your App Store subscription.

Privacy

See the ReadySteps Privacy Policy for information about how Ready Steps LLC handles information.

Terms

See the ReadySteps Terms of Service for product use terms.